Tenant Services
All residential tenancies are drawn up in accordance with the Residential Tenancies Act 1986 (as amended 2010). Information on renting within New Zealand can be obtained from the Department of Building and Housing (Ministry of Business Innovation and Employment).
We go beyond just providing rental agreements that comply with the Residential Tenancies Act. We are committed to ensuring that your rental experience is smooth, enjoyable, and hassle-free. Our dedicated team is always on hand to assist with any queries or concerns you may have, from understanding your rights and responsibilities as a tenant to addressing maintenance issues promptly. We believe in building strong relationships with our tenants and are dedicated to creating a positive living environment for everyone in our properties.
If you’re looking for a rental property that feels like home, contact us today to discover how we can help you find your perfect match.
Landlord’s Responsibilities and Obligations
Maintenance and Repairs
Who is responsible for repairs?
Landlords must maintain the property in a reasonable state, addressing issues like leaks or broken windows. As a tenant, you should keep the property clean and report any needed repairs.
Pest Control
What if there are pests?
Your landlord is responsible for ensuring the property is pest-free. If you notice pests, inform your landlord immediately.
Smoke Alarms
Who maintains smoke alarms?
While landlords must install working smoke alarms, you are responsible for changing batteries if applicable and reporting any malfunctions.
Our Rental Process
With our efficient and transparent rental process, you’ll be settled into your new home in no time.
1. Initial Contact and Inquiry
Interested in a listing? Reach out to our team through phone, email, and online enquiry.
2. Property Viewing
We’ll schedule a convenient time for you to view the property. Our knowledgeable agents will show you around and answer any questions you may have.
3. Application and Screening
If you love the property, we’ll provide you with an application form. Please ensure you submit all required documentation. We’ll conduct a thorough screening to verify your information and ensure you’re a suitable tenant.
4. Lease Agreement
Upon approval, we’ll present you with a lease agreement outlining the terms and conditions of your tenancy.
5. Move-in and Security Deposit
Once you’ve signed the lease, we’ll guide you through the move-in process. A security deposit will be required to protect the property.
Maintenance Request Form
Notice To Vacate Form